Shipping Protection

Shipping your Dugout Mugs® products is fast and reliable as we use Flat-Rate Priority Shipping. We may be working with real wood, but we’re no rookies, your order will leave our doors within 2–3 business days and will take 3-5 business days of shipping transit.

Need it even faster? Choose 24-Hour Priority Processing at checkout, perfect for those last-minute orders when it’s the bottom of the 9th!

If for whatever reason you (or the person you gifted it to) isn't totally impressed and satisfied with your Dugout Mugs® products, we are happy to return or exchange the item. This excludes custom or personalized products. Check out more information in our frequently asked questions.

Let's be honest though, who wouldn't want to drink from a bat mug?

We understand a love affair with baseball lasts a lifetime, so we craft our products to last a lifetime. Dugout Mugs® products carry a lifetime guarantee, so you can feel confident that you are gifting smiles for life! Do us a favor and try not run over it with a truck, burn it in campfire, put it in the dish washer, or blow it up, but even if you do, we are happy to replace it!

All of our products are handwash only to be on the safe side.

You wouldn't want to remove the custom coating from the wood mugs and you want the highly detailed printing on our UV products to stay bright and vibrant as long as possible!